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Swain Resort

Refund Policy

For 2020-2021 early season passes purchased before April 1, refunds may be issued until the opening of the 2020-21 ski & snowboard season minus the $125 per person deposit which allowed you to ski the remainder of the 2019-20 season free. Reason for refund must be communicated to management before the refund will be issued. Refunds will be issued by December 15, 2020.
No refunds will be issued after the 2020-21 season opening day.
In the case of injury that occurs before opening day, 100% of the paid value of the injured person’s season pass will be forwarded to the 2020-21 season. In the case of injury that occurs on or before January 15, 2021, 50% of the paid value of the injured person’s season pass will be forwarded to the 2021-22 season. A signed letter from the acting physician stating the pass holder’s inability to participate in skiing or snowboarding, must be presented to Swain in order for the pass transfer to occur. For injuries that occur on or after January 16, 2021 that cause the pass holder the inability to use the season pass, no refunds or pass transfers will be issued.

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